Push back

My client sometimes ask us to do the most ridiculous things - to the point that we are like their slaves, at their every beck and call.

I told my juniors to take a minute to think, before agreeing to do everything. We don't have to do everything, and certainly not by TODAY, certainly not when the request comes in at 5.30pm on a Friday night.

Research is not A&E department - so if it doesn't kill anybody, just push back and give a reasonable time to attend to that request.

Voice out if it can't be done - there's no wrong in that.

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